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  • We hired the agency to do our Technical Support System and we are very pleased with the outcome.The service was efficient and the deadlines were met with accuracy! Agence became a business partner.

    Foto Daniel Pellis de Biaggio
    Network Administrator
    Toyota do Brasil - Information Technology

  • The services provided by Agence were impeccable. They corresponded fully to the expectations on time, cost and qualityActed promptly when the inevitable problems emerged and positioned themselves with responsibility and professionalism."

    Foto Daniel Pellis de Biaggio
    Network Administrator
    Toyota do Brasil - Information Technology

  • "We hired Agence with the objective of increasing the traffic of the hotsites of real estate entrepreneurs that we were commercializing and we obtained good results,counting on a high degree of professionalism and commitment. We were very satisfied with the services we received."

    Foto Flavio Gangi Seabra
    Seabra Real Estate Development Ltda.

  • The Agence is already our partner in business for 4 years. It is very important for us to know that we can federation count on it for our future projects, further strengthening this union."

    Foto

    Roberto Wolf
    Superintendent
    Federação das Indústrias do Estado do MS

  • "We are accelerating our conquests and we count on Agence on this ambitious product for Brazil.We are very satisfied with the competence and quality of the work of Agence's professionals."

    Foto Andre Cavalcanti
    Direct Sales Consultant
    Toyota do Brasil

  • "We can consider Agence another of our partners. The combination of excellent support, flexibility, efficiencyand effectiveness, the works and projects delivered today are part of our companies day-to-day life."

    Foto

    Rodolfo Neute Borges
    Sales System
    Pirelli Pneus S.A.

  • "When I arrived at Anhanguera, I thought that Agence was a provider like any other, but with the day-to-day, excellent support(extremely important item in the relationship between client and provider), excellent technical capacity and ability make Agence one of our top partners."

    Foto Felipe Brandao
    TI Web Manager
    Anhanguera Educacional S.A.

  • Agence managed to deliver exactly what we needed: a website that effectively reflects the corporate image of our company.It is serious, professional and modern, much like the services provided by Orbe."

    Foto

    Fabio Figueiredo Carvalho
    Managing Director
    Orbe Investimentos Ltda.

  • Agence participated in a historic moment of Pirelli Tires. Very efficiently and literally "touch" has helped us develop a relationship systemThe partnership is already bearing good fruit, and certainly we will be together on other projects.

    Foto

    Patricia Mota
    Trade Marketing Latam
    Pirelli Pneus S.A.

  • Agence recommend the complex integrated response to the demand that we present, harmonizing professionalism, pro-activity and competence.

    Foto

    Eli Gonçalves
    Executive Director
    Personal CO2 Zero

  • Just my partner in technology solutions for the last 6 years.When I need innovation with quality and speed always remember the Agence. Congratulations on the professionalism of all staff.

    Foto Marcelo Kussama
    Assurant Solutions
    Automotive Intelligence

  • "I can say that we are very satisfied with the work of Agence. They are efficient professionals that meet a deadline and involvethemselves in the business to provide the best and most effective technological solution for eventual problems that may occur.”

    Foto

    Daniel Z. Ghovatto
    Manager
    Prime Action Consulting

Banner Outsourcing

MAIN DEVELOPED SYSTEMS

Cliente: Toyota do Brasil Ltda.


System: SGV - Sales Management System
Technology: Java J2EE/Progress


SGV is a system to manage sales for automakers. The system displays a real-time view of the distribution of vehicles, list of sales for dealerships, controls stock, additional orders, etc. It was developed with Java J2EE and Progress technologies.

The system is based on Web technologies with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

 

System: SVD - System of Direct Sales
Technology: Java J2EE/Progress

SVD is a system for operating and managing direct sales for automakers. The application controls direct sales executed by the dealerships, allowing for monitoring of the process from the placement of the order to tracking the shipment. It was developed with J2EE and Progress technologies.

The system is based on Web technologies with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

 

System: SOS - Help Desk System
Technology: Java J2EE/SQL Server


SOS is a help desk system that manages the entire flux of maintenance calls. The system controls the calls from the moment it is picked up until its conclusion. It employs an SLA-based model, parametrization to receive e-mails, statistical reports, and others. It was developed with Java J2EE and SQL Server technologies.

The system is based on Web technologies with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

System: Survey of requirements and solution projection TCC (Toyota Call-Center)
Technology: Java J2EE/Oracle

This consulting work was made to project a call center solution for Toyota. The solution involves support calls for assistance, suggestions, complaints, questions and polls about the work of the company.

Valuing the relationship with the client is a very important point for a company because satisfying them guarantees good returns. It can be maintained through various means of communication: letters, e-mail, phone, fax and many other, depending on the client's preference. When the demand for calls begins to grow, it becomes necessary to have a system in place to facilitate management.

Other needs that were not being supplied were detected in this consulting service. Some functionalities did not conform to the wishes of the company. This generated a need to develop another system to meet the needs of Toyota. Thus, TCC (Toyota Call Center) was developed, a system for relationship with the client. It was developed with Java J2EE and Oracle technologies.

System: SACCES (Strategic Actual Cost Calculation & Evaluation System)
Technology: Java J2EE/Oracle


SACCES (Strategic Actual Cost Calculation & Evaluation System) was conceived to map the items of cost for manufacturing of a piece in Toyota do Brasil's plants. The cost could be direct - real value spend on a specific part - or indirect, calculated based on a TMC's predefined ratio and methodology. It was developed with Java J2EE and Oracle technologies.

The system has a user-friendly interface without becoming tiresome to advanced users. It employs elements common to Web systems, such as text boxes, combo boxes, links and buttons.

The system is based on Web technology with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

 

System: Fleet Control
Technology: Java J2EE/Oracle

Fleet Control is a system used by an assembler's administration to manage and organize solicitations of vehicles. With this system, the entire Toyota flee is control by: fuel use, real use of the vehicle, fines, services and maintenance, filing of claims, consulting IPVA (tax for owning car) and insurance, monitoring expenses and consolidating property. The system was developed with Java J2EE and Oracle technologies.

The system is based on Web technologies with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

System: Toyota VD - Direct Sales Portal for Toyota
Technology: Django Python / PostgreSQL


The sales sector of Toyota do Brasil did not have a Web channel for relating directly between clients, the network and the sales team. The need was detect for developing and implementing a collaborative portal for the direct sales team: the Toyota VD. The system was developed with Django Python and PostgreSQL technologies.

Clients from the seven sectors of direct sales were included into the portal: Diplomatic Body, Taxi, Rental, Fleet, Government, Rural Manufacturer and PPD. It is possible to enable independent and online administration, price table, policies of sales, advantages and suggested products by sector as well as forwarding leads, managing opportunities, control of scheduling, online propositions, etc.

The main characteristic is to concentrate information into a single channel of communication for both internal and public viewers. This centralizes all information related to the channel of direct sales.

 

System: 2Know - CRM Toyota
Technology: Java J2EE/Oracle


CRM (Customer Relationship Management) 2Know is a system to manage corporate clients. The system controls client information, seeking to increase sales. It also stores strategic information about the client such as purchase history, name of contacts, profile role, assignment, and others. It was developed with Java J2EE and Oracle technologies.

The system works much like an journal for the consultant, allowing him to relate the activities of the day to the clients stored in the database. In this way, the history of contact between the consultant and the client is not lost. There are also e-mail marketing functionalities with which one can filter by means of parameters and sent promotional e-mails.

The system is based on Web technology with instantaneous upgrades without the need to purchase individual licenses. One only needs a browser to access it.

System: Blue Print
Technology: Java J2EE/SQL Server/Oracle


Blue Print is a system to present executive summaries of dealerships. It is used for reunions in which automaker executives to generate a "Blue Print," a summary of the dealership, aiming to have at hand all the financial and commercial information of the dealer being visited. It was developed with Java J2EE, SQL Server and Oracle technologies.

The system is based on Web technologies with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

System: TSW Portal
Technology: Java


TSW Portal is a communication channel between Toyota and a network of dealerships spread over the whole country. It was developed using Java technology.

Besides showing the satisfaction indices of clients, the network can always visualize pictures of events, news and material used in the process of support for Toyota clients.

System: SIS - Integration and Security System
Technology: Java J2EE/Oracle

SIS is system that integrates systems, joining under one security control. It manages the profiles and levels of access for users of Toyota systems, which are accessed via the Internet. It was developed with Java J2EE and Oracle technologies.

Among its main functionalities we have the system histories and controls, navigation menu, levels, profiles, groups of profiles, languages, user information, user permissions, and others.

The system is based on Web technologies with instantaneous upgrades without needing to purchase individual licenses. One only needs a browser to access it.

 

System: TMON - Toyota Monitor
Technology: Java J2EE/Oracle


TMON is a system that essentially monitors the Toyota network. It can verify any failure in routers and servers. Monitoring machines and doors is a task that, if performed manually, takes up precious time from the networking professionals at Toyota. This system automates these activities, speeds up the work of the analyst and offers trust in the information and results. It was developed with Java J2EE and Oracle technologies.

With this system, it is possible to:

  1. Monitor devices with more ease by the use of a new layout that allows this activity;
  2. Manage devices with more ability and ease;
  3. Segment devices that can be seen by the user;
  4. Generate detailed failure reports.
The system is based on web technology with instantaneous upgrades without the need to purchase individual licenses. One only requires a browser to access it.

System:TSP – Toyota Sales Profile
Technology: Java


TSP - Toyota Sales Profile - is a system created map the profile of managerial candidates and salespeople at Toyota dealerships, aiding the process of recruitment and selection. It was developed in Java technology.



Some of our major customers

Webmotors S.A. Toyota do Brasil Ltda. Honda Vivo S.A. - Diretoria de Negócios Banco Bradesco S.A. Sadia S.A. Pirelli Pneus S.A. Banco Central do Brasil NAE - Presidência da República TIM do Brasil Anhanguera Educacional Banco Indusval Multistock NEC Nestlé Waters Brasil Hpoint Hagane Revemar Abradit Compactor Grupo Caltabiano Prime Action Consulting



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